# Urban Reflective - Terms and Conditions
## 1. Introduction
Welcome to Urban Reflective. By accessing our Shopify store and purchasing our products, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully.
## 2. Company Information
Urban Reflective is a company registered in England and Wales under company number [Your Company Number]. Our registered office is located at 28 Station Rd South Norwood London England SE25 4AG.
## 3. Use of the Website
By using our website, you agree to:
- Use the website for lawful purposes only.
- Not use the website in a way that may cause damage to the website or impair its performance.
- Not attempt to gain unauthorized access to any part of the website or any systems, servers, or networks connected to the website.
## 4. Orders
- When you place an order with Urban Reflective, you will receive an acknowledgment email confirming receipt of your order. This email does not constitute acceptance of your order.
- A contract between us will be formed only when we send you a confirmation email that the goods have been dispatched.
## 5. Pricing and Availability
- All prices listed on our website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information.
- We reserve the right to change prices without prior notice.
- Product availability is listed on the website, but we cannot guarantee that all items will always be in stock.
## 6. Payment
- Payment can be made by any of the methods specified on our website, including major credit cards and PayPal.
- Payments will be debited and cleared from your account before the dispatch of your goods.
## 7. Delivery
- Delivery times may vary according to availability. Any delivery timeframes provided are estimates only and subject to any delays resulting from postal delays or force majeure.
- Risk of loss and damage to the products passes to you on the date of delivery or the date of the first attempted delivery.
## 8. Returns and Refunds
- If you are not completely satisfied with your purchase, you may return the item within 14 days of receipt for a full refund or exchange, provided the item is returned in its original condition.
- To initiate a return, please contact our customer service team at
- Refunds will be processed within 14 days of receipt of the returned item.
## 9. Intellectual Property
- All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Urban Reflective or its content suppliers and is protected by UK and international copyright laws.
## 10. Limitation of Liability
- Urban Reflective will not be liable for any loss or damage caused by us or our employees or agents in circumstances where:
- There is no breach of a legal duty of care owed to you by us or by any of our employees or agents.
- Such loss or damage is not a reasonably foreseeable result of any such breach.
- Urban Reflective will not be liable for any loss or damage (including indirect, special, or consequential loss or damage) arising from the use of the website.
## 11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
## 12. Changes to Terms
We reserve the right to amend these Terms at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. Continued use of the website will signify that you agree to any such changes.
## 13. Contact Information
For any queries regarding these Terms, please contact us at:
Urban Reflective
28 Station Rd South Norwood London England SE25 4AG